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General

I purchased a course but it has not been added to my Account.

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I am having trouble logging in.

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I can't remember my password

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Do I need an iChess account to make a purchase?

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How do I know if a course is available on DVD, for download or streaming?

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I purchased a course. Can I have it installed on multiple devices such as my Apple Mac, iPad, and iPhone at the same time?

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I purchased a course and didn't like it. It wasn't what I expected. What can I do?

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If I use part of a coupon, Will the remainder be usable for a future purchase?

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Do you offer free courses?

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I was unable to open the Zip file

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